The Ritz London
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The afternoon stuff, their name are : LuigiFilippo Jansen kailash and Bryan The hotel should proud of them because they welcoming me more than the reception stuff who let me wait more than 2 hours !
Fatima
ธันวาคม 2567
From the moment we arrived, I felt genuinely cared for. The staff at Hits London Hotel are absolutely lovely—always welcoming and ready to help with a smile. The bar team stood out with their great sense of humor and contagious energy; they were always smiling and made our evenings even more enjoyable. The reception team was incredibly kind to me, especially when I lost my phone. They were so understanding and went out of their way to help. They also offer taxi services through their own trusted contacts, which was really convenient and reassuring. The rooms were spotless—super clean and tidy. We even received a bowl of fresh fruit in our room, a thoughtful gesture that made us feel right at home. It’s clear they truly care about their guests. Overall, I felt not just like a guest, but like part of a family. I can’t wait to come back!
Yolanda
เมษายน 2568
The attentive service is slick without being insincere. Afternoon Tea was elegant and good value for money, with a lovely extra touch of presenting me with a small cake to celebrate the occasion. The room was pristine and the added extras of slippers, water by the bed and bookmarks during the 'turn down' service just go to enhance the experience. Breakfast was faultless. Not sure where they get their berries from that are so full of flavour in March! Everything is served at the table, no buffet style, which is so refreshing as this seems to be the norm at most hotels these days. Altogether, a fabulous experience and such a lovely way to celebrate a special occasion or milestone.
Veronica
มีนาคม 2568
We loved every moment of our stay at The Ritz London. From the warm welcome and seamless service to the luxurious upgrade to a Deluxe King Suite overlooking Green Park, every detail was perfection. The personalised touches, including fresh fruit, handmade chocolates, and rose petals, made us feel truly special. The dining experience at the Michelin-starred restaurant was unforgettable, with exquisite dishes and exceptional service. Breakfast served in our suite with a stunning view was the perfect start to the day. The attention to detail, elegance, and hospitality were unparalleled, making our stay truly magical.
Paul
มกราคม 2568
Staff incredible, room incredible just an amazing experience
Ian
พฤศจิกายน 2566
Hotel and staff
Danny
พฤศจิกายน 2565
Excellent bar none. We enjoyed a few nights stay post-christmas for our wedding anniversary. Every member of their staff is exceptional. Expect professional and friendly service and knowledgable recommendations. Our room was spacious and well appointed. The elegant touches make the experience from the heated bathroom floor to rose petals for our anniversary. The experience truly is end-to-end - we have never had such a smooth check-out, from our room to the town car in less than 5 blissful minutes. Keen to return!
Veronica
มกราคม 2568
The rooms are a stunning example of early 20th century interior design, they really are beautiful, but it’s all about the service at the Ritz, you are genuinely treated like the most important person in the hotel, regardless of who you are, it’s exceptional. Yes it is very expensive but you really do get what you pay for.
Simon
กุมภาพันธ์ 2567
The staff were beyond exceptional. The Ritz has a high standard, but it seems to exceed its own levels of exceptional service. From the minute we stepped out of the taxi we were greeted with smiles and courtesy. The check in process was flawless, friendly and very welcoming. The concierge had made reservations at our request that we needed to amend and they did so seemingly effortlessly and yet we know that it could only have been done with their professionalism and excellent knowledge. The restaurant reservation that was made for us was at a perfect venue to celebrate the occasion we were having. Our room was beautiful and perfect - very spacious and the cake placed in our room to celebrate a special birthday was an unexpected, wonderful gift. Small touches such as tiding up the electrical cables of our phones and laptops with small clips are highly appreciated gestures that only and exceptional hotel such as the Ritz does.
George
สิงหาคม 2566
Location is excellent Breakfast was excellent and service impeccable in the dining room. we did not have dinner nor afternoon tea here.
Kathleen
มิถุนายน 2566
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