The afternoon stuff, their name are : LuigiFilippo Jansen kailash and Bryan The hotel should proud of them because they welcoming me more than the reception stuff who let me wait more than 2 hours !
Fatima
2024年12月
Hotel and staff
Danny
2022年11月
Staff incredible, room incredible just an amazing experience
Ian
2023年11月
We loved every moment of our stay at The Ritz London. From the warm welcome and seamless service to the luxurious upgrade to a Deluxe King Suite overlooking Green Park, every detail was perfection. The personalised touches, including fresh fruit, handmade chocolates, and rose petals, made us feel truly special. The dining experience at the Michelin-starred restaurant was unforgettable, with exquisite dishes and exceptional service. Breakfast served in our suite with a stunning view was the perfect start to the day. The attention to detail, elegance, and hospitality were unparalleled, making our stay truly magical.
Paul
2025年1月
Excellent bar none. We enjoyed a few nights stay post-christmas for our wedding anniversary. Every member of their staff is exceptional. Expect professional and friendly service and knowledgable recommendations. Our room was spacious and well appointed. The elegant touches make the experience from the heated bathroom floor to rose petals for our anniversary. The experience truly is end-to-end - we have never had such a smooth check-out, from our room to the town car in less than 5 blissful minutes. Keen to return!
Veronica
2025年1月
The rooms are a stunning example of early 20th century interior design, they really are beautiful, but it’s all about the service at the Ritz, you are genuinely treated like the most important person in the hotel, regardless of who you are, it’s exceptional. Yes it is very expensive but you really do get what you pay for.
Simon
2024年2月
The staff were beyond exceptional. The Ritz has a high standard, but it seems to exceed its own levels of exceptional service. From the minute we stepped out of the taxi we were greeted with smiles and courtesy. The check in process was flawless, friendly and very welcoming. The concierge had made reservations at our request that we needed to amend and they did so seemingly effortlessly and yet we know that it could only have been done with their professionalism and excellent knowledge. The restaurant reservation that was made for us was at a perfect venue to celebrate the occasion we were having. Our room was beautiful and perfect - very spacious and the cake placed in our room to celebrate a special birthday was an unexpected, wonderful gift. Small touches such as tiding up the electrical cables of our phones and laptops with small clips are highly appreciated gestures that only and exceptional hotel such as the Ritz does.
George
2023年8月
Location is excellent Breakfast was excellent and service impeccable in the dining room. we did not have dinner nor afternoon tea here.
Kathleen
2023年6月
We stayed for two nights, dinner and dance. Food, music, dancer’s, ambiance and staff were all incredible. A weekend we will never forget. We also had tea at the Ritz the day we were leaving. The staff allowed us to keep our room until 3pm for our convenience. We were also able to check in as soon as we arrived around 11.45. The staff are all so friendly and can’t do enough for you.
Shane
2022年7月
All the staff gave first glass very friendly and helpful service The surroundings were magnificent and the Christmas decorations beautiful We had a superb stay to celebrate my 80th birthday . it was on my special wish list for a long time and very happy with the whole experience Many thanks to all your staff and very best wishes for the festive season
Sophie
2023年12月